Please do not send any products to SIRUI USA, LLC until you have contacted someone from our technical support team. SIRUI USA, LLC requires submission of a bill of sale from all customers before warranty or any other services can be provided.


SIRUI USA, LLC only provides support within the United States. Service and support will only be provided to customers who buy from SIRUI USA, LLC authorized dealers. Please check the authorized dealer list on this website to confirm that your dealer is authorized to sell SIRUI products. Products purchased from unauthorized dealers will not have warranty or support from SIRUI USA, LLC. This will be followed without exception.

Click here for more information about returns and warranties.

Click here for the complete list of SIRUI USA, LLC authorized dealers.


*Amazon is a fulfillment service and is not a dealer. Please list the name of the dealer you purchased the Sirui product from.

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Please allow up to 3 business days for a response.